The myteam11 FAQ, with one answer per question
Ten questions across download, login, scoring, payments, safety, eligibility, and responsible participation. Each answer links to the canonical page that owns the topic.
The ten answers
Where do I download the myteam11 APK from?
From /download/ across these guides. The verified APK ships at 38 MB and runs on Android 9 or later. The SHA-256 hash is published on /apk-download/; compare before you install.
How do I sign in on a second device?
Open the app, enter the same mobile number, and pick "Use password" if you set one inside the in-app profile. The wallet, saved XIs, and KYC documents are server-side; a second-device sign-in sees the same wallet. Source: /login/.
What are the captain and vice-captain multipliers?
Captain is 2x, vice-captain is 1.5x. The multiplier applies to the points total, not the credit cost. The same player cannot hold both slots. Source: /points-system/ and /captain-picks/.
What are the four contest formats?
Practice (free), Head-to-Head (Rs 11 to Rs 1,100), Mega (Rs 11 to Rs 550), and Beginner (Rs 5 to Rs 55, first five contests). Each format has a different entry range and payout structure. Source: /contest-types/.
When does KYC trigger?
At the first withdrawal, not at sign-up. PAN is mandatory; Aadhaar or bank proof covers the address and account. The verification window is 18 to 26 hours. Source: /wallet-kyc/.
Is UPI the fastest withdrawal path?
Yes. The UPI handle must be active and tied to the registered name; a mismatch returns a "name does not match" error at the withdrawal screen. The credit lands within minutes of approval. Source: /wallet-kyc/.
Which states restrict paid entry?
Assam, Odisha, Telangana, Andhra Pradesh, Tamil Nadu, Sikkim, and Nagaland. The app enforces the list at sign-up and again at first deposit. Source: /is-legal/.
What is the age rule?
18+. An account registered with an under-18 date of birth is closed and any balance below the withdrawal threshold is forfeited. Source: /is-legal/.
How do I set a deposit limit?
Profile → Responsible Play → Deposit limits. The limit applies per day, per week, or per month. The limit takes effect immediately and persists across sessions. Source: /responsible-play/.
How do I close my account?
Profile → Settings → Delete account. Withdraw any wallet balance first; any balance left at closure is forfeited. KYC records are retained for 5 years per the Prevention of Money Laundering Act. Source: /delete-account/.
State rule Paid entry is restricted in Assam, Odisha, Telangana, Andhra Pradesh, Tamil Nadu, Sikkim, Nagaland. The app enforces the list at sign-up and again at first deposit. Verify your state in the in-app eligibility screen before staking real money.
How the FAQ is organised, and where the answer to your question lives
The FAQ is split into six sections that mirror the support queues: download and install, account access and login, contest discovery and scoring, payments and KYC where evidenced, safety and state eligibility, and customer care and responsible play. Each entry on this guide is a short answer; the canonical full answer lives on the linked page.
Download and install covers Android sideload, iOS TestFlight, and the verification routine. The full walk-through is on /download/; the APK metadata is on /apk-download/; the app facts are on /app/.
Account access and login covers OTP, password recovery, locked-account steps, and second-device sign-in. The full flow is on /login/. Account closure is on /delete-account/.
Contest discovery and scoring covers points, captain picks, contest formats, and team selection. The scoring table is on /points-system/; the captain decision is on /captain-picks/; the formats are on /contest-types/; the walk-through is on /how-to-play/.
Payments and KYC covers the documents, the timeline, and the UPI handle rules. The full page is /wallet-kyc/. Bonus and refer codes are on /bonus-code/ and /refer-code/.
Safety and state eligibility covers the seven-state restriction list, the 18+ rule, and the responsible-play path inside the app. The full page is /is-legal/; responsible play is on /responsible-play/.
Customer care covers the in-app chat route, the email route, and the six category queues. The full page is /customer-care/. Editorial contact is on /legal/; press inquiries go through the writers.
Editorial methodology for the FAQ index
The FAQ reference is a project-specific FAQ index. We publish 10-15 questions across download/setup, login/return, catalogue discovery, support, payments where evidenced, safety, eligibility, and responsible participation. The methodology is the same as every other page on myteam11play.com: name the source, name the verification date, and do not invent an answer.
For the questions, the source is the FAQ reference's review of the in-app Help tab, the in-app Promotions tab, and the test account's recorded interactions. We do not publish a question that does not have a verifiable answer inside the app; the answer is the canonical reference, and the record links to the source page.
For the download and setup answers, the source is the /download/ page. The canonical reference is the download page; this record links to it rather than restating the install instructions.
For the login and return answers, the source is the /login/ page. The canonical reference is the login page; this record links to it rather than restating the OTP flow.
For the catalogue discovery answers, the source is the /how-to-play/ page. The canonical reference is the how-to-play page; this record links to it rather than restating the contest-types and the points-system.
For the support answers, the source is the /customer-care/ page. The canonical reference is the customer-care page; this record links to it rather than restating the chat and email paths.
For the payments where evidenced answers, the source is the /wallet-kyc/ page. The canonical reference is the wallet-kyc page; this record links to it rather than restating the KYC documents and the verification window.
For the safety and eligibility answers, the source is the /is-legal/ page. The canonical reference is the is-legal page; this record links to it rather than restating the seven-state list.
For the responsible-participation answers, the source is the /responsible-play/ page. The canonical reference is the responsible-play page; this record links to it rather than restating the self-exclusion path.
Update cadence: FAQ entries get a fresh review whenever a canonical reference page is updated, the in-app Help tab changes, or the FAQ grows a new entry. The review date is in the footer of every page on myteam11play.com.
What we does not publish
The FAQ reference does not publish an answer that does not have a canonical reference page. Our FAQ desk does not publish an answer that has not been adopted. We do not publish an answer that the in-app Help tab contradicts.
We do not publish a "guaranteed win" answer that the in-app Contest Rules screen does not support. We do not publish a payout figure that the in-app Contest Rules screen does not surface. We do not publish a verification window that the test account has not recorded.
Our role is the editorial coverage. The reader's role is the answer application. We does not substitute its editorial coverage for the reader's own application; the reader can follow the canonical reference page for each answer. The verified entry route is at /app/.
